black-belt

• Challenge 3: Assessing the right level and type of involvement

• Challenge 2: Engaging the team as early as possible

• Challenge 1: Identifying who needs to be involved

• What drives engagement and the challenges of change

• Why engagement matters

• Assignment

• Module 1 Quiz B: Strategy

• Step 1 recap

• Running a KPI strategy definition workshop – checklist

• Pre-flight strategy – checklist