KPI Black Belt: Module X
A brief description of the topic
Welcome to module X
Here are some notes and link for the module
Course Content
Start here – Pre-flight check
Welcome message
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Materials Download – Step 1 and Step 2 (Strategy and Engagement)
Materials and notes download – Module 1
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Learning objectives and introduction
Black Belt Programme learning objectives
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Introducing your tutor and how to get help
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Why measure things and what is a KPI?
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Speed tour of the ROKS approach
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ROKS Step 1: Strategy definition
Clear strategy – Why strategy matters
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Clear strategy – Cutting through the nonsense using the Big 6
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Clear strategy – Example and template
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The Big 6 Cheat Sheet
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Testing our strategic objectives for woolly words and other problems
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Strategy for mission-based organisations
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Pre-flight strategy – checklist
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Running a KPI strategy definition workshop – checklist
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Step 1 recap
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Assignment
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ROKS Step 2: Team engagement
Why engagement matters
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What drives engagement and the challenges of change
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